Returns & Exchanges

At Deconstruct, we prioritize your skin's health and want you to be completely satisfied with your purchase. If a product doesn't meet your expectations, we offer a hassle-free return or exchange within 14 days of delivery.

1

Initiate a Request

Log into your account or visit our support portal to submit a return request with your order ID and a photo of the product.

2

Quality Inspection

Our dermatological experts will review your request to ensure the product is at least 70% full and in its original packaging.

3

Pack and Ship

Once approved, securely package the item and use the prepaid shipping label provided via email to send it back to our warehouse.

4

Receive Refund or Credit

After we receive and verify the item, your refund will be processed to your original payment method or issued as store credit within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing